A cooperation between TiVo and Comcast struggling a difficulties. by Milota Sidorova

A new product' s cooperation between TiVo (Teleworld) and Comcast, the national largest cable provider announced two years ago has overcome a series of troubles. After 3 years of designing and improving new TiVo DVR using Comcast technologies are avaliable for customers in Boston area. Buying TiVo´s new DVR you should be able to show, check and transfer music, videos and photos from your PC on a DVR. That couldn´t be able using alone TiVo technology. The secret of its success is an testing technology called Tru2way released under the brand of Comcast company. Tru2way as a software was compatibile only with Comstat´s gear and other software products. According to Kevin Casey, the president of Comcast's NorthCentral Division, Tivo is the first application running on Comstat´s network that comports with the Tru2way platform." The product release was planned on late mid-year 2006. The challenge of that deadline was more that the companies could bear. They didn´t realise the difficulties caused by developing a new software and, "it ended up to be rocket science," said Tom Rogers CEO. The new TiVo-Comcast DVR had a lot of bugs, that had to be solved. One of it, was delaying while flipping between Tv channels and TiVo screen. Companies suggest that, there were also some doubts about getting the product out. In an effort to minimalize the problems, Comcast has established one hour long service call for all the customers who, want TiVo-Comcast DVR. They claimed, that they wanted to be sure, that their customer knew how to use it and improve the image of new high quality product.

by Milota Sidorova for Cantell TV (http://cantell.tv)

Cantell TV is the fastest growing provider of digital broadcasting coupled with telecommunications, allowing people to easily control, view, upload and share digital content through proprietary interface coupled with free phone calls. Cantell TV is committed to delivering infinite choices to your world of entertainment at the tip of your fingers.